拉斯霍亚斯旅游套票 | 拉斯霍亚斯机票+酒店优惠低至 4 折

This was one of the worst hotel experiences I’ve ever had. The staff was rude, unhelpful, and seemed to try to charge extra for everything. I originally booked a room for one person, but it was already a double-bed room. Before arriving, I asked if I could add another guest, and they told me it was no problem. When I checked in, I also asked to extend my stay by one more night and wanted to pay everything immediately. The receptionist told me to come back the next day instead. The next day, when I went to pay, they suddenly tried to charge me an additional fee because I had added another guest. The receptionist from the previous day never mentioned this. They then claimed I had to “upgrade” my room, even though they hadn’t moved me to a different room or provided anything better. I ended up arguing with them because it made no sense to charge for an upgrade that never happened. The room itself was also disappointing. It wasn’t clean, it was freezing cold, and the only heater they offered was a tiny portable one that barely worked—and they wanted to charge extra for it. There was almost no privacy because the room had windows facing the hallway, so people could easily see inside. On top of that, the walls were so thin that you could hear everything happening around you. For the price they charge, you’re much better off staying somewhere else. There are far better hotels in the area for just a little more money.

當天才被告知，被安排到另一間飯店Quechua Plaza Hotel，其實就是Hotel Qarmenqa。 入住的當下，房間根本沒準備好，所以被安排另一間房間。 結果該房間的衣櫃和浴室還有別人的物品，本來不以為意，但到了晚上時，飯店人員來敲門，結果那間房間根本是別人還沒退房的房間。

This hotel has a beautiful colonial structure. The staff are nice and helpful. The room was beautiful and overlooked the plaza. It is very centrally located. My only problem with the place is that the room was not availability until 2 hours after the stated time.

Lo mejor era el personal y la ubicación, súper cerca de todo y lo mejor es que para el tour te recogen de la puerta del hotel.

Clean rooms, tranquil and quiet. Staff was very attentive and kind. Lovely garde courtyard with stunning views.